Return Policy
Last Updated: January 2025
Cancellation and Refund Policy
We understand that circumstances may change, and you may need to cancel your enrollment in our photography courses. This policy outlines our cancellation and refund procedures.
All cancellation requests must be submitted in writing using the contact information provided on our website. We will process your request within a reasonable timeframe.
Course Cancellation by Student
If you need to cancel your enrollment, please contact us as soon as possible. Refund eligibility depends on the timing of your cancellation request relative to the course start date.
Cancellations made more than 14 days before the course start date are eligible for a full refund. Cancellations made between 7 and 14 days before the start date are eligible for a 50% refund. Cancellations made less than 7 days before the start date are not eligible for a refund.
Course Cancellation by Us
In the event that we need to cancel a course due to insufficient enrollment, instructor unavailability, or other circumstances, we will provide a full refund to all enrolled students.
We will make every effort to notify students of course cancellations as early as possible and will work to reschedule courses when feasible.
Online Course Refunds
For online courses, refunds are available within 7 days of enrollment, provided that less than 25% of the course content has been accessed. After this period or if more content has been accessed, refunds are not available.
We reserve the right to deny refunds if we suspect abuse of this policy, such as repeatedly enrolling and canceling courses.
Workshop and Event Cancellations
Cancellation policies for workshops and special events may differ from regular courses. Specific cancellation terms will be communicated at the time of registration for these events.
In general, workshop cancellations made more than 7 days in advance are eligible for a full refund, while cancellations made less than 7 days in advance may not be eligible for refunds.
Refund Processing
Approved refunds will be processed to the original payment method within 10-14 business days. The exact timing may vary depending on your payment provider.
If you paid by check or other non-electronic methods, refunds will be issued by check and may take additional time to process and deliver.
Transfer Policy
In some cases, you may be able to transfer your enrollment to a different course or session instead of canceling. Transfer requests are subject to availability and must be approved by us.
Transfer requests should be made as early as possible to ensure availability in your desired alternative course.
Special Circumstances
We understand that unexpected circumstances may arise. In cases of documented emergencies, medical issues, or other extenuating circumstances, we may consider refund requests on a case-by-case basis.
Please contact us to discuss your situation, and we will work with you to find an appropriate solution.
Contact Us
If you have questions about our return policy or need to request a cancellation or refund, please contact us using the information provided on our contact page.